Me: Hello, I’ll be canceling my account towards the end of the month, and I want to make sure my transition will be smooth.
Verizon customer service rep: Ok, may I ask who you are switching to?
Me: AT&T.
CSR: Oh. And can I ask why you’re switching?
Me: The iPhone.
CSR: …oh.
You’ve never heard a more speechless customer service rep. Nice of you to pass up the iPhone, Verizon.
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times one million.
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